Frequently Asked Questions

We only accept Email money transfers at this time.

Instructions on how to track your order will be sent to your registered email address once your order is shipped.

Because of the nature of the business, and safety of clients, there are absolutely no returns.

All packages are shipped using Canada post Xpress post 2-3 business day, Canada wide.

All orders are shipped within 24 hours (business days). You can expect your order in 2-3 business days once your order is shipped.

In a very rare case that your order has been damaged by Canada post, contact us as soon as possible and we will replace the damaged items. You may be asked for pictures or video of the damaged items!

We don’t offer gift cards, but you can buy a credit for a client, if you know the registered email address of the client you wish to buy it for.

If you place an order and wish to add or subtract an item but have already paid – IF we have not shipped it yet, you may contact us at [email protected] with your order number and name and we will adjust accordingly.

We do not take payments for items that are out of stock. But you can email us and get on the wait list for an out-of-stock item!

We only ship within Canada – no exceptions.

You may contact us at [email protected]. We typically reply within 30 minutes, 6am-6pm 7 days a week!

We don’t offer a rewards program at this time, but we do offer discounts based on order volume and size!

Click the top right person icon on the  home page and follow the steps.

We do not share your personal information with anyone, no exceptions. You must contact us from your registered email address and order number to discuss an order!

Go to the sign-in page and click “lost my password” and follow the instructions.

If you wish to buy more then 10 items, you may contact us and we will offer discounts based on volume and order size!